Privacy policy

Era Foods Company, operated by Era Foods LLC, provides this website, store, products and related services. This policy explains how we collect, use and disclose personal information when you visit the site, place an order, subscribe to updates or contact us.

Information we collect

We may collect your name, email, phone number, billing and shipping addresses, order and payment information, account details, communications, and preferences. We also receive technical information such as your IP address, device and browser, interactions with the website, and cookies that help operate the site.

Information comes from you, from your use of the website, and from providers that help us host the site, process payments, fulfill orders and communicate with you. Payment details are handled by the payment provider used at checkout.

How we use information

We use information to process payments, fulfill and deliver orders, manage accounts, provide support, send order updates, maintain and improve our services, prevent fraud and misuse, meet legal obligations, and send marketing communications consistent with your choices.

Service providers and disclosures

This storefront uses WordPress.com and WooCommerce. Automattic and its services, including Jetpack, help provide hosting, site security, store features and email subscriptions. See Automattic’s privacy notice for visitors. Payment providers, including Stripe when used at checkout, process information needed for payment and fraud prevention. See Stripe’s privacy policy.

We may disclose information to shipping and fulfillment providers, technology and communications providers, professional advisers, and other providers working on our behalf. We may also disclose information when you direct us to, to comply with law or legal process, to protect rights and safety, or in connection with a business transaction. Third-party links and services have their own privacy policies.

Cookies and choices

Cookies and similar technologies may support your cart, account, security, preferences and site operation. Your browser can block or remove cookies, which may affect some store features. You can unsubscribe from marketing emails using their unsubscribe link; necessary order and service messages may still be sent.

To request an opt-out of sale or sharing for targeted advertising, or to ask about other privacy choices, visit Your privacy choices or contact us below.

Your rights

Depending on where you live, you may have rights to access or know about your personal information, obtain a copy, request correction or deletion, restrict certain processing, withdraw consent, or opt out of sale, sharing or targeted advertising. You may also have the right to appeal a decision or complain to your local data protection authority.

Contact us to exercise applicable rights. We may need to verify your identity before acting on a request. An authorized agent may make a request with proof of authority where applicable. We will not discriminate against you for exercising your privacy rights.

Security, retention and children

No security measure is perfect. We retain information as needed to provide services, maintain records, resolve disputes, enforce agreements and meet legal requirements. The services are intended for adults. We do not knowingly collect personal information from children, or knowingly sell or share personal information of people under 16.

International processing and changes

Information may be processed outside the country where you live by us or our service providers, subject to applicable safeguards. We may update this policy when our practices or requirements change. The date above identifies the latest update.

Contact us

Email support@erafoodsco.com or call +1 714-944-7620.

Era Foods LLC
1499 Regal Row, STE120
Dallas, TX 75247
United States