Frequently Asked Questions

Are these camping meals or everyday meals

Freeze-drying technology is often associated with the outdoors, but our meals are built from the ground up for everyday life — office lunches, busy nights, school, travel, and pantry backup.

How do I prepare the meals?

The instructions for each meals are located on the back of the container. Simply add water, add pasta, microwave for a few minutes, add sauce, stir, and eat straight from the container. Never microwave the mylar sauce pouch and the plastic pasta pouch.

Do the meals need to be refrigerated?

No, as long as the package is sealed and stored properly in a cool, dry place.

What is the shelf life?

Each package includes a best-by date. Store sealed meals in a cool, dry place for best quality.

Are your meals vegetarian/vegan?

Our Pasta Marinara is the only recipe currently that is vegan. More to come, stay tuned!

Do you sell wholesale or cases?

We offer case options for wholesale, offices, schools, and bulk orders at (https://erafoodsco.com/collections/wholesale). Please use the contact form and we will reach out with the password and additional information.

What is your return/refund policy?

Because these are food products, we may not be able to accept returns on opened items. If your order arrives damaged or incorrect, contact us and we’ll make it right. 100% satisfaction guaranteed.

Can I change or cancel my order?

Please contact us as soon as possible. If the order has not shipped yet, we’ll do our best to help.

Do you offer subscriptions

Not currently, but coming soon alongside more amazing recipes.

What food safety standards do you follow?

Our products are made in our commercial food manufacturing facility in Dallas, Texas. We follow cGMP-based food safety practices and use SQF Fundamentals as a guide for sanitation, production controls, and quality procedures. Each product goes through an in-house quality control process for consistency and reliability. We operates under applicable Texas DSHS and FDA regulatory frameworks. Wholesale customers may contact us for applicable documentation.